Each new MTC employee completes an initial web-based orientation course that covers the two key areas of our quality methodology:

• Excellence in Service (EIS)
• ISO 9001-based Quality Management System (QMS)

This training is considered part of every employee's basic business practices training at MTC. In addition to standard web-based employee orientation, every new MTC functional staff employee participates in a comprehensive 8-hour formal classroom course that emphasizes application of MTC's quality methodology. For operations, all task leader and above personnel also receive formal classroom training, with a special focus on using our quality methodology to maximize customer satisfaction and business success.

On an as-needed basis, MTC offers internal training courses instructed by company personnel or other qualified instructors. This training is targeted to specific audiences, and provides information to employees that relates directly to MTC day-to-day business practices.

MTC offers 100% reimbursement for all approved training courses taken through external, recognized training resources. This training typically relates to skills immediately available for use on the job, and involves an abbreviated course of study. 

Following company policy, and using a sliding scale based on a final course grade, MTC will reimburse the cost of tuition for an approved extended course of study leading to a degree or professional designation.