The company's Board of Directors has adopted a process by which stockholders may send communications to the Board of Directors, any committee of the Board of Directors, or any of the directors. Stockholders can contact the Board of Directors, any director, or committee of the Board of Directors by writing to him or them at the address below:

The Corporate Secretary will review and forward each written communication (except, in his sole determination, those clearly of a marketing nature, those better addressed by a specific company department or those containing complaints regarding accounting, internal auditing controls or auditing matters) to the full Board of Directors, the committee(s) of the Board of Directors, or the individual director(s) specifically addressed in the written communication. The Corporate Secretary will discard written communications clearly of a marketing nature. Written communications better addressed by a specific company department will be forwarded to such department, and written communication containing complaints regarding accounting, internal auditing controls, or auditing matters will be forwarded to the Chairman of the Audit Review Committee. In all cases, copies will also be forwarded to the Chief Executive Officer and the Chairman of the Board.